FAQs

Do you really make everything yourself and in Washington DC?

Yes, come visit us at the shop and see for yourself.

How long will it take for my order to get to me?

Check out our Shipping page for a breakdown on production and shipping times.

I need my order rushed to me. What can you do?

E-mail us and we'll see if we can make magic happen.

What if I get the wrong size or don't like it or it wasn't the right gift for someone?

Long and short... you aren't stuck with it. Check out our hassle-free return policy.

Credit Card security?

jonwye.com processes credit cards through Stripe.com. We can only see the last four digits of your credit card and so we do not have access to your credit card number and cannot make additional charges. The most we can do is authorize a refund with your credit card info.